SMB Bangor #30: Social media in an emergency

Posted on January 24, 2014

When an emergency happens that impacts your business, how do you balance communicating with those resolving the situation while keeping your customers informed on the situation? Susan Faloon and Bob Potts from Emera Maine will present on how the electric company used social media to keep its customers in the loop during the recent ice storm that left thousands without power the week of Christmas.

Susan Faloon and Bob Potts are part of the communications team for Emera Maine and manage the company’s internal and external communications, public relations and media relations.

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Social Media Breakfast Bangor #30: An emergency in social media

Thursday, February 6, 2013
Breakfast and speakers: 7:30 – 9:00 AM
Networking: 9:00 – 9:30 AM

Richard E. Dyke Center for Family Business
(One College Circle, at Husson University)



Susan Faloon
Bob Potts
Emera Maine (@emerame)



Take exit 185 (Broadway) on I-95. Turn right onto Broadway and drive a half a mile, then turn left onto Husson Avenue. Take a right at the stop sign. The Center for Family Business will be on your left.

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Angelia Levesque, Better Homes & Gardens Real Estate - The Masiello Group

See you for breakfast! And don’t forget to use #SMBBGR on Twitter to let other people know and to share your say during the morning. Make sure you follow us on Twitter and Facebook!